為保護您的隱私權,我們致力於讓我們蒐集和使用您個人資訊的方式公開透明,以保障你個人隱私資料之資訊安全。本服務隱私權條款旨在協助您瞭解 Sunline App所蒐集的資訊內容、蒐集原因以及運用方式。本服務隱私權條款適用於Sunline App應用程式、服務或技術。請您詳細閱讀以下有關Sunline App之「服務隱私權條款」,請注意,本《服務隱私權條款》會不定時變更。我們不會在未經您同意的情況下,削減本《服務隱私權條款》賦予您的權利,並且會隨時在Sunline App登載最新版本的《服務隱私權條款》,提供您隨時查閱。

一、個人資料蒐集、處理、利用及修改

  1.個人資料之蒐集與目的

在您加入Sunline App會員或下載、使用Sunline App相關服務時,軟體系統將依您所要求的服務內容,擷取提供該等服務所必須蒐集之可供辨識個人之資料,若您係以企業用戶之成員身分使用Sunline App相關服務者,除前述資料外,軟體系統將擷取您所撥打的通訊號碼暨時間提供予企業用戶,以利企業用戶分析使用情形與核計帳款,上述個人資料之擷取在您下載Sunline App時也已取得您的同意。倘若您不同意提供上述個人資料,請勿繼續使用Sunline App服務。您可隨時撤回上述同意,如您日後欲撤回上述同意時,請利用“更多”選單中的“服務中心”通知Sunline App,惟Sunline App將因此無法提供本服務,敬請特別注意!

  2.個人資料之處理及利用

當軟體系統擷取您的個人資料時起至您要求刪除您的個人資料時止,您的個人資料會被我們蒐集、並安全地集體儲存在Sunline App會員資料庫系統中,供軟體系統使用、處理,用以進行科技管理、資(通)訊業務與資料庫管理以及會員(籍)管理。Sunline App服務亦可能將個人資料與其他資料合併,用以提供並改進或開發我們的產品、服務、內容及廣告。舉例而言,我們會將您的個人資料作為以下之處理及利用:

Sunline App為服務營運與客戶管理之需求,使用您的個人資料,例如:稽核、資料分析及研究等,以改進Sunline App之產品、服務及客戶溝通。通知您有關Sunline App軟體系統最新產品、服務公告、以及最新訊息。
協助我們開發、交付及改進我們的產品、服務、內容及廣告。
傳送重要通知,例如有關重大訊息或使用條款或政策修改之通知,但這並不代表我們因此有將各種訊息逐一通知您的義務。

學術研究以及其他諮詢與顧問服務。

  3. 資料處理與傳輸

當您使用Sunline App服務時,您同意我們根據本隱私權保護政策所述內容,對您的資訊進行資料處理、分享、傳輸和使用。無論您所居住的國家/地區為何,您都授權我們根據本隱私權保護條款在您所居住國家/地區以外之處傳輸、處理、儲存和使用您的資訊以及向您提供服務。部分國家/地區對資料保護的嚴密程度可能與您所居住之國家/地區不同。使用Sunline App服務即表示您同意我們將與您相關的資訊在全球區域內傳輸。

  4.個人資料之修改

您可隨時修改個人Sunline App帳號資料,但不得假冒他人,或冒用他人名義。

  5.個人資料之刪除

您可隨時要求刪除您的Sunline App服務帳號及內含的個人資料,在您要求刪除帳號及個人資訊後,依Sunline App服務軟體系統運作流程經過一段時間才會從伺服器中完全刪除,企業用戶之被授權成員留存於企業用戶之備份資料由企業用戶自行處理。另Sunline App服務備份系統為避免利用Sunline App服務進行詐騙或違法行為將保留其檔案副本,此副本除您個人之要求外,僅得依檢調單位暨法院命令存取,保留期限將依相關法令、主管機關規定、必要性暨企業用戶契約期限進行判斷與調整,並依上述判斷基準之較長期者為準,最長不逾契約期限終止後壹年。

  6.您得以書面就Sunline App服務所擷取且仍保存之個人資料主張下列權利:

查詢或請求閱覽。

請求製給複製本。

請求補充或更正。

請求停止蒐集、處理或利用。

請求刪除。

請求提供您在Sunline App的個人資料,您可自行移轉予第三人。

二、個人資訊的揭露

除了下述情況,或依據相關法律或政府機構之命令外,在未獲得您的同意之前,Sunline App服務不會向任何第三人販賣、出租、交易或轉讓您所提供的個人資料、流量資料或通訊內容;

  1. 任何您自願在個人資料中公開,在聊天室、討論區中透露、張貼的資訊或評論,將有可能被他人轉貼或使用。

  2.  Sunline App 依法律規定或為主張權利或對任何指控提出抗辯、為保護 Sunline App 的利益、打擊詐欺、執行我們的政策、保護第三人的合法權利、財產或為安全需要而揭露您的個人資料。

  3. 為了向您提供您所要求的Sunline App產品或服務,Sunline App服務會依實際狀況,與Sunline App之關係企業或合作廠商分享您的個人資料與流量資訊,Sunline App 將要求其關係企業或合作廠商遵守相關法律,並採取適當的措施來保護您的個人資料與流量資訊,但Sunline App並不因此為關係企業或合作廠商之行為承擔法律責任。

  4.  Sunline App之產品或服務可能顯示合作廠商之品牌,因此,若您註冊或使用該合作廠商之產品或服務時,您同意讓Sunline App 與合作廠商使用您的個人資料。

  5. 在取得您同意之下,Sunline App得使用您在 Sunline App 帳號中所有活動之詳細資訊,包括但不限於流量資訊、任何通訊及交易之詳細資料。您得隨時撤回同意。但若您係以企業用戶之成員身分使用Sunline App相關服務者,您應同意Sunline App得提供您所撥打的通訊號碼與時間等詳細資料予企業用戶,且此同意不得撤回。

  6. 若日後Sunline App轉換經營者,被第三人收購或合併,Sunline App將依法移交您的個人資料,倘若因此適用不同隱私權政策者, Sunline App將事先通知您。

三、應用程式

若您使用 Sunline App軟體系統之同時也使用其他附加功能、外掛程式或第三方之應用程式(以下簡稱「應用程式」),該等應用程式的提供者可能會取得某些您的個人資料。Sunline App 不會也無法控制該等應用程式提供者如何使用您的個人資訊。因此,在安裝之前,請務必檢視該等應用程式之隱私權政策或使用條款。

四、聯絡與溝通

  1. Sunline App 有時會要求您提供有關使用經驗的資訊,這些資訊將用於衡量與改善品質。您在任何時候都沒有提供上述資料的義務。

  2. 凡是在Sunline App軟體系統透過回饋意見表或調查而主動送出的任何及全部資訊,將會被用來審查所回饋的意見和改善Sunline App 服務。 

  3.  Sunline App 服務可能會針對故障和服務問題與您聯絡,傳送相關訊息。Sunline App服務得以Sunline App或簡訊進行通知,使您知悉關於使用Sunline App 服務之服務公告、管理訊息、最終求償資訊,包括但不限於侵犯第三方權利的侵權求償。您不能選擇拒絕接受上述訊息。

  4.  Sunline App 可能以Sunline App或簡訊,通知您有關 Sunline App 服務和您購買的Sunline App 服務最新訊息,或是其他Sunline App 產品或 Sunline App 相關資訊。若您不願意接受上述訊息,請告知我們。

  5. 如果您註冊或使用 Sunline App 的聯名品牌服務或產品,您收到的電子郵件或簡訊,可能由我們的合作夥伴廠商以 Sunline App 的名義發出。

五、聯繫我們

如果您有任何關於隱私權政策的問題,請隨時利用Sunline App軟體系統之意見回饋方式或以電子郵件:np@sunline-ray.com與我們聯絡,將您的寶貴意見提供給我們。

In order to protect your privacy, we spare no efforts to make our ways of collecting and using your personal information are public and transparent to guarantee information security of your personal information. The purpose of the Privacy Policy of SunlineApp Services is helping you to understand the content of information collected by SunlineApp Applications, the reason of collection and the way to use such information. The Privacy Policy of SunlineApp Services is applicable to SunlineApp applications, services and technologies (referred as “SunlineApp Services” hereinafter). Please read carefully the Privacy Policy of SunlineApp Applications listed below and note that the Privacy Policy of SunlineApp Services is subject to change at any time. We will not abridge the rights given to you by this Privacy Policy of SunlineApp Services without your clear consent. Any updates of Privacy Policy of SunlineApp Services will be published on SunlineApp Applications for your review.

  1. Collection, Use and Modification of Personal Information

    • Collection of Personal Information

      Upon the completion of SunlineApp Services membership registration, downloading or using relevant SunlineApp Applications, SunlineApp software systems will collect your personally identifiable information on a need-to-know basis according to the services you requested. If you use relevant services of SunlineApp Applications as a member of a corporate account, the software systems will capture, apart from the information mentioned above, the information of the telephone numbers you dialed and the time you spent on the calls to your corresponding corporate to facilitate the use analysis and account balance check for the corporate member. You agree to have your personal data captured as above when you download SunlineApp Applications. If you do not agree to provide SunlineApp with the above personally identifiable information, please refrain from using SunlineApp Services.You could still rescind such agreement at any time. If you would like to rescind such agreement, please take use of Service Center option in “More…” menu to notice SunlineApp. However, please notice that if you rescind the agreement, SunlineApp would be unable to provide the Services.

    • Use of Personal Information

      From the time that SunlineApp software systems captured your personal information and before you request SunlineApp to delete it from our member databases, we securely collect and store your personal information in our SunlineApp member databases to allow the systems to conduct the management of technology, telecommunication service, database and membership. SunlineApp Services may also combine other information with your personal information for the improvement/development of our products, services, content and advertisement. For instance, your information may be used as follow:

      1. SunlineApp will use your personal information for operational and customer management purposes. The purposes include internal audit, data analysis and research. Your personal information will also be used to inform you of any updates on products, service terms and information related to SunlineApp Services.

      2. Assist us with the development, delivery and improvement of the products, services, content and advertisement by SunlineApp.

      3. Send out notices related to important information, the modification of terms and conditions of use and policy. However, SunlineApp is not bound to the obligation to inform you each and every notice.

      4. To be used for academic researches and other consulting services.

    • Processing and Transmission of Personal Information

      When you take use of SunlineApp Services, you agree that we could process, share, transmit and use your personal information pursuant to the content of the Privacy Policy of SunlineApp Services. Regardless your resident country/region, you authorize us to, in the place out of your resident country/region, transmit, process, store and use your personal information and provide services to you. And the rigorousness of degree and standard in some country/region would be different from your resident country/region. Using SunlineApp Services means you agree that we could transmit your related personal information within the whole world over.

    • Modification of Personal Information

      You may modify your SunlineApp Services account information at any time. Unauthorized use of the name or account of other people is prohibited.

    • Deletion of Personal Information

      You may request to delete your SunlineApp Services account and personal information at any time. The information will not be totally removed from our server until due processes of system operation of SunlineApp Services are been completed. The copies of such information of authorized member of corporate account reserved in the corporate will be handled by the corporate. Backup system of SunlineApp Services may hold copies of these files to prevent SunlineApp Services from be used in fraud or illegal activities. Such copies, except your personal request, can only be accessed by the order of the prosecution and the court. The length of reservation of such copies would be decided and revised depend upon related laws, regulations ,necessity and contract period of cooperate user, the longer length would prevail. But such length shall not longer than a year from the end of the contract period.

    • Regarding your personal information captured by SunlineApp Services, you are entitled to the following rights upon requested by written notice:

      1. Check and access your personally identifiable information

      2. Request for copies of your personally identifiable information

      3. Request for modification and correction of your personally identifiable information

      4. Cease the collection and use of your personally identifiable information

      5. Remove your personally identifiable information from our database

      6. Request for providing your personal information in SunlineApp Service. You could transfer it to third party by yourself.

  2. Disclosure of your personal information
    Except as provided below, or by related legal or governmental requests, SunlineApp Services will not sell, lease, trade or transfer any personal and/or traffic data or communications content without your explicit permission.
    Information that you voluntarily disclose in your user profile, or which you disclose on forums and discussions boards, or comments you post will be publicly available by others, hence, may be reposted or used.
    In the event of legal requirements, exercise of our legal rights, defense against legal claims, protection of SunlineApp’sinterests, fight against fraud, enforcement of our policies and/or protection of third party’s rights, property, or safety, SunlineAppServices may disclose your personal information.
    In order to provide you with SunlineApp’s products or services you have requested, SunlineAppServices may share your personal and traffic data with SunlineApp Services's affiliates or partner agents. SunlineApp Services will always require these third parties to observe relevant laws and take appropriate measures to protect your personal data/traffic data. However, SunlineApp Services is not liable for the conducts of its affiliates or partner agents.
    Some of SunlineApp products or services may be co-branded and offered together with or via business partners. If you register for or use such products or services, you consent to both SunlineApp and the business partners’ use of your personal information.
    Detailed information of all the activities on your SunlineApp Services account including but not limited to traffic data, communication data and transaction data may be accessed by SunlineApp Services once your permission is granted. You are entitled to withdraw your permission at any time. If you use relevant services of SunlineApp Applications as a member of a corporate account, you must permit that SunlineApp Services may provide the information of the telephone numbers you dialed and the time you spent on the calls to the corresponding corporate. Such permission cannot be reversed.
    In the event of change of ownership, merger, or acquisition by a third party entity, SunlineApp Services will subject to the laws and regulations to transfer your personal information. If such situation caused any application of different privacy policy, SunlineApp Services will inform you in advance in case different privacy policy applied 

  3. Other Applications
    If you use any add-ons, plugins or the third party applications while at the same time using SunlineApp Applications or use any third party applications or products that incorporate or embed the SunlineApp Applications (“Applications”), the providers of such Applications may get access to certain of your personal information. SunlineApp Services does not and cannot control how the providers of Applications use your personal information, hencs please ensure that you review the privacy policies or other terms applicable to the use of such Application before installation of such Applications.

  4. Contact You
    SunlineApp Services may from time to time ask you to provide information on your user experience and it will be used for quality measurement and improvement of SunlineApp Services. You are at no time under any obligation to provide any of such information.
    Any and all information that you voluntarily submit to SunlineApp Applications software system via user feedback or user survey will be used to review the feedback and to improve the SunlineApp Services.
    SunlineApp Services may send you notifications about faults and service issues. SunlineApp Services reserves the right to use the SunlineApp Applications or SMS to notify you of any service announcement, administration message and eventual claim with respect to SunlineApp Services, including but not limited to claims of the violation of third party rights. You may not opt out of accepting the above notifications.
    SunlineApp Services may use SunlineApp Applications or SMS to keep you up to date with information about the SunlineApp  Services and SunlineApp Services that you have purchased and/or to inform you about other products or information about SunlineApp. Please kindly inform us if you do not wish to receive such information.
    If you have registered for or use co-branded services or products of SunlineApp Services, you may receive e-mails or SMS from our business partners on behalf of SunlineAppServices.

  5. Contact Us
    If you have any questions regarding this Privacy Policy, please contact us at any time via the “Feedback” function provided by SunlineApp Applications software system.